Financial Services Notes

Interesting scraps of news I've found regarding the financial services industry, and business notes in general. For serious financial services geeks only!
Feb 15
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“ You turn from the depressing “we can’t do that” to the positive “why can’t we do that”. It is very powerful when your energies are used in developing things your member wants instead of cloning what others already have.
— What small credit unions must have – the 3i’s « Tinfoiling
Feb 10
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» Jwaala » Blog Archive » Jwaala Adds Twitter & Skype Alerting to BOB

I think this is great - while Twitter might still be a bit of a niche service, it is a great option for FIs to offer to reach customers through multiple channels. Meet the customer where they are!

Jan 09
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» Arianna Huffington’s Gift to Community Banks
Dec 13
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» The Financial Services Club's Blog: Fragmenting the banking structure
Dec 05
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» Is Your Bank Offering Too Many Checking Accounts?

Provides some important and insightful comments on the changing role of banks in the consumer’s eyes.

Nov 29
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» Compliance: Gain a Competitive Edge « The Garland Group

I couldn’t agree more with the approach - converting compliance from an expense of “ticking the box” to an actual business competency can have significant benefits to business.

Nov 27
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» Who Are Credit Unions Trying To Attract? « Marketing Tea Party by Ron Shevlin
Nov 26
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» What banks can do to attract consumers' deposits - Nov. 24, 2009
Oct 04
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» To Big to Fail and How Little the Concept is Misunderstood
Oct 03
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» Vantage CU Launches Mobile Banking Via Twitter

This is the first I’ve seen of a traditional FI using Twitter for financial services. A great (and probably rather easy/cheap) way to offer mobile banking. The downside is that authentication is not managed by the bank, some serious risks.