April 2010
1 post
“One has to assume this will occur as it is unlikely these customers will...”
– 60% of Non-Opt-In Heavy OD Users May Switch Banks | Financial Marketing Insights
March 2010
1 post
Banking 2.0 at SXSW →
Sadly, I have to agree that OAuth probably won’t catch on in banking first, as much as it would be a benefit.
February 2010
2 posts
“You turn from the depressing “we can’t do that” to the positive “why can’t we do...”
– What small credit unions must have – the 3i’s « Tinfoiling
Jwaala » Blog Archive » Jwaala Adds Twitter &... →
I think this is great - while Twitter might still be a bit of a niche service, it is a great option for FIs to offer to reach customers through multiple channels. Meet the customer where they are!
January 2010
1 post
Arianna Huffington’s Gift to Community Banks →
December 2009
2 posts
The Financial Services Club's Blog: Fragmenting... →
Is Your Bank Offering Too Many Checking Accounts? →
Provides some important and insightful comments on the changing role of banks in the consumer’s eyes.
November 2009
3 posts
Compliance: Gain a Competitive Edge « The Garland... →
I couldn’t agree more with the approach - converting compliance from an expense of “ticking the box” to an actual business competency can have significant benefits to business.
Who Are Credit Unions Trying To Attract? «... →
What banks can do to attract consumers' deposits -... →
October 2009
2 posts
To Big to Fail and How Little the Concept is... →
Vantage CU Launches Mobile Banking Via Twitter →
This is the first I’ve seen of a traditional FI using Twitter for financial services. A great (and probably rather easy/cheap) way to offer mobile banking. The downside is that authentication is not managed by the bank, some serious risks.
September 2009
1 post
Kasasa: A third-party national checking brand →
This is a really interesting concept, will be very interesting to watch and could change the way smaller financial institutions compete as the big get bigger.
August 2009
1 post
ProductMarketing.com: Friday fun: ING says 'don't... →
While this looks great from a marketing perspective, it is an open invitation for phishing scammers - if all they need to do is say “don’t freak out” their job becomes so much easier.
This leads to an interesting question, especially for financial institutions as the online brand and presence becomes more important and consumers become more dependant upon it - how to improve and...
July 2009
3 posts
UWCU Source Code -- The Web Branch Blog: See Web... →
This is a great example of a financial institution doing something unique, usable, and interesting through the online channel. It looks to be quite creative and I can certainly imagine users loving this functionality when looking for past transactions, or keeping track of future transactions.
BBC NEWS | Africa | Ugandan shock as bank... →
It is doubly sad that the victims of this scam will be turned off from legitimate banking services for a long time, possibly for life.
Financial crime: Fraud reporting | The Economist →
June 2009
1 post
The PayPal Blog » Blog Archive » PayPal Send Money... →
This step from PayPal may bring mobile P2P payments in the states that much closer to common place.
March 2009
2 posts
“Visa, MasterCard Plan Processing Fee Hikes” (via... →
I disagree with about 90% of the commentary on the linked to site, and the reference link provides no real information (PR would be better), but if this is true, it seems to be a bad thing at this point in time.
Conversation Agent: Top 10 Reasons Why Your... →
Sometimes we have to look within rather than just blame others.
February 2009
3 posts
Online thieves scam state of Utah out of $2.5... →
Complex frauds often involve the breakdown on numerous controls. This one looks like a great example.
Banking on Customers: Hey! WAKE UP! →
Walmart knows retail, and retail financial services are not a big stretch. Banks and credit unions need to keep their eyes open.
Finextra: Cheque and Credit Clearing Company marks... →
January 2009
9 posts
Finextra: Banco Santander signs for Norkom AML... →
Finextra: Accertify and Litle & Co team on card... →
CUNA News Now: Annual report: BSA reporting over... →
The Wells Fargo-Wachovia Blog: Hello and Welcome →
How Not To (Allegedly) Embezzle - Part 1 of…... →
2 tags
Mercator - Emerging Remote Payments →
The Wells Fargo-Wachovia Blog →
Cheers to WF for utilizing new channels to communicate on the merger progress - blogs and Twitter are much more powerful, timely and interesting than letters and magazine ads.
Javelin Strategy and Research » 2009 will be a big... →
Data breaches rose sharply in 2008, study says →
December 2008
17 posts
The Richter Scales: Blog →
As usual, the Richter Scales serve up a creative and fun take on both the financial crisis and holiday tunes.
iovation and Internet Identity Work Together to... →
Finextra: Fair Isaac upgrades debt management tool →
Bank Systems & Technology: The Blog: Banks... →
Payments News: Wells Fargo Teams With Fiserv for... →
Finextra: Fortent unveils financial crime and... →
Finextra: Shifting fraud patterns prompts early... →
Actimize Expands IBM Partnership; Embeds... →
Where is the innovation in analysis to stop fraud? →
Finextra: Mobiclear indentification verification... →
Ray Ozzie Wants to Push Microsoft Back Into... →
Great article on innovation.
Ask The Readers: Would You Pay $7 for Two-Factor... →
Hmmmm. There is a darn good arguement that banks should be providing such security as a part of what banks offer by default.
'Fraud repository will help banks' →
I wondered how long it would take for this sort of database to pop up in India.
Mortgage Orb: Mortgage Fraud Jumps By 45% On Fewer... →
Finextra: Black Friday marked by steep rise in... →
Capital One buying Chevy Chase Bank for $520M |... →
Forte Financial Blog: Small Biz Want Mobile... →
I’m predicting that much like smart phones, many (though not all) mobile banking services will gain acceptance fiirst in business, then in the consumer channel.
November 2008
24 posts
Fraudsters Drive Convoluted Address Change Process →